MOST FREQUENTLY ASKED QUESTIONS
- How long will my package take to arrive?
The packages that are ordered are usually processes in 3 working days (excluding weekends) and are shipped to you within 14 days of making an order from our website. Before you order any products please do take this into consideration as we have made this very clear. Most of the time orders do arrive before 10 days however there can be issues that could result in your package being delayed.
- What shall I do if my package hasn't arrived yet?
If your order has not arrived yet please do get in contact with us and we will deal with everything accordingly. We offer tracking on all of our packages so we will know when a package has arrived at your door or if it is in transit. Please use the tracking number supplied to your from the shipping confirmation email or regularly check your order in your account on our website and use that tracking number to enter into our "Track your order" page where you can keep up to date with your order.
- Do you ship to my country? How much is shipping?
- How long will take my order to arrive?
If you have any questions about shipping times or where your package is, please do not hesitate and contact us or write us to firstname.lastname@example.org
- Will I receive my order in one package?
- What about possible custom fees?
- More questions?